Privacy Policy

1. Who We Are

XMS Ai ("Company," "we," "us," or "our") is an AI-powered marketing ecosystem operated by Xperience Marketing Solutions, LLC, based in Port Saint Lucie, Florida, USA. We provide AI-driven marketing services including Answer Engine Optimization (AEO), content strategy, paid media management, and marketing automation. Our website is https://xperienceaimarketing.com.

2. Information We Collect

We collect information you provide directly and information gathered automatically when you visit our site.

Information you provide:

• Name and email address (via contact forms and audit requests)
• Website URL (via our free AI Growth Audit form)
• Business information shared during consultations

Information collected automatically:

• Pages visited and time spent (via Plausible Analytics — privacy-friendly, no cookies)
• Browser type and device information
• Referring URLs and geographic region (country/city level only)

3. How We Use Your Information

We use the information we collect to:

• Deliver and improve our marketing services
• Respond to audit requests and contact form submissions
• Send relevant communications about our services (with your consent)
• Analyze site performance and improve user experience
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Analytics

This site uses Plausible Analytics, a privacy-first analytics tool that does not use cookies and does not collect personally identifiable information. No tracking cookies are set on your device. All analytics data is anonymized and aggregated.

The ElevenLabs conversational AI widget on this site may use session-level storage to maintain conversation context. No personal data is stored beyond your session.

5. Third-Party Services

We work with the following third-party services that may process data on our behalf:

• ElevenLabs — Conversational AI widget
• n8n — Workflow automation for audit request processing
• Plausible Analytics — Privacy-first website analytics

Each of these services operates under their own privacy policies and data processing terms.

6. Data Retention

We retain contact and audit request data for as long as necessary to fulfill the purpose for which it was collected, or as required by law. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

To exercise any of these rights, email us at privacy@xperienceaimarketing.com.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our site after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@xperienceaimarketing.com
• Address: Port Saint Lucie, FL, USA
• Website: https://xperienceaimarketing.com/contact-us/